Frequently Asked Questions
Everything you need to know about our smart fashion technology.
What makes Turms apparel 'intelligent'?
Our apparel is engineered with advanced nanotechnology that provides anti-stain, anti-odor, and water-repellent properties, keeping your clothes fresh for longer without frequent washing.
How should I wash my Turms garments?
To maintain the performance of the tech-finish, we recommend a gentle machine wash in cold water with mild detergent. Avoid bleach and do not dry clean.
How long does the stain-repellent feature last?
The intelligent finish is designed to last for up to 30-40 washes, depending on the care and handling of the garment.
What is your return and exchange policy?
We offer a 15-day hassle-free return and exchange policy for all unworn and unwashed items with original tags intact.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary based on your location and are calculated at checkout.
Are the chemicals used in the technology safe for skin?
Absolutely. All our fabric treatments are eco-friendly, non-toxic, and skin-safe, meeting international safety standards for textile manufacturing.